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记者从福建省、福州市“3·15”国际消费者权益日宣传活动上了解到,目前,全省市场监管部门共有五条服务热线,分别是原工商部门12315、原质监部门12365、原食药监部门12331、原物价部门12358、原知识产权部门12330。2018年,这五条热线共受理咨询投诉举报73.65万件。今年,我省将整合这五条热线,争取到今年底前实现“12315”一号对外。

省市场监管局有关人士表示,2019年,我省市场监管部门将按国家市场监管总局统一部署,整合市场监管投诉热线,建立统一、高效、权威的12315行政执法体系,并以“12315”一号对外,更好地服务市场监管执法,更有效地维护消费者和经营者的合法权益。

同时,我省也将持续深入推进全省放心消费创建活动,全面推行消费投诉信息公示制度,探索构建消费者满意度评估指数体系,努力营造安全放心的消费环境,切实提升消费者的获得感、幸福感和安全感。

来源:东南网
编辑:强婕宁 责编:庄颖

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今年福建省将实现“12315”一号对外

2019-03-16 16:21   福视悦动  

记者从福建省、福州市“3·15”国际消费者权益日宣传活动上了解到,目前,全省市场监管部门共有五条服务热线,分别是原工商部门12315、原质监部门12365、原食药监部门12331、原物价部门12358、原知识产权部门12330。2018年,这五条热线共受理咨询投诉举报73.65万件。今年,我省将整合这五条热线,争取到今年底前实现“12315”一号对外。

省市场监管局有关人士表示,2019年,我省市场监管部门将按国家市场监管总局统一部署,整合市场监管投诉热线,建立统一、高效、权威的12315行政执法体系,并以“12315”一号对外,更好地服务市场监管执法,更有效地维护消费者和经营者的合法权益。

同时,我省也将持续深入推进全省放心消费创建活动,全面推行消费投诉信息公示制度,探索构建消费者满意度评估指数体系,努力营造安全放心的消费环境,切实提升消费者的获得感、幸福感和安全感。

来源:东南网
编辑:强婕宁 责编:庄颖

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